Users create a profile, set their preferences, and begin connecting with others based on compatibility, shared interests, or mutual engagement. The app uses smart matching features to encourage authentic interaction.

Love Pulses offers free features to get started. Premium features may be available for users who want enhanced access, visibility, or additional tools within the app.

We prioritise safety by: Profile monitoring Reporting and blocking features Secure messaging systems Clear community guidelines Users are encouraged to report inappropriate behaviour immediately.

Love Pulses is for adults aged 18 and over who are looking for genuine connections. Users must agree to our terms and community standards before joining.

Love Pulses focuses on meaningful engagement rather than superficial swiping. The goal is to encourage intentional communication and real connections rather than quick matches.

Yes. Users can deactivate or permanently delete their account through the settings section of the app.

Yes. We use data protection measures and secure systems to protect user information. Personal data is never shared without consent and is handled in accordance with privacy regulations.

If you experience technical issues or inappropriate behaviour, you can: Use the in-app support feature Report a user directly Contact our support team via email We aim to respond promptly to all concerns.

At the moment, the app does not provide a direct self-service subscription cancellation endpoint. If you want to stop your subscription or need help with cancellation, please contact our support team using the support form or the support email shown on the Support page. Share your registered email, plan details, and purchase information so we can assist you quickly.

If you need to report a user, please contact our support team from the Support page and include the profile name, any relevant screenshots, and a short description of the issue. We will review the report and take appropriate action based on our community guidelines.

You can delete your account from the app when you are logged in. Once the deletion request is completed, your account is soft-deleted and your active login tokens are removed. If you deleted your account by mistake, you can request account reactivation using your registered email or phone number.

If your payment was completed but your subscription was not updated, please contact support with your registered email, payment ID or purchase ID, plan name, and payment date. Our team will verify the transaction details and help update your subscription status if needed.